Terms & Conditions

Registration Required

To access NIWA’s Satellite Imagery Services you must either be a registered user or provide us with credit card details for a one-off transaction. We accept Visa, Mastercard, and Bankcard. Normally we expect to bill users once a month to a credit card account, but we are prepared to send monthly invoices to major customers instead. Provided all the required information, including credit card details, is submitted via the registration page, you may access any of our products immediately. Otherwise, if you prefer to send your credit card details separately or wish a monthly account to be sent, the registration will not take effect until you provide us with these details.

For those users receiving invoices, these will be sent out monthly, with a summary of the costs relating to accessing each type of data. All users can view details of the individual pages accessed by consulting their Account History.

Users who do not pay their accounts within 30 days of invoice date may be denied further access to the system.

Please note that registration indicates acceptance of responsibility for charges incurred when using this service, and acceptance of all the conditions and policies set out here.

Copyright and Conditions of NIWA Data Access and Use

NIWA owns the copyright and all other intellectual property with respect to the data, reports, memoirs, charts, maps, and any other publications that can be purchased from NIWA or ordered directly through this website. No part of such information may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without NIWA’s prior written permission.

NIWA accepts no liability whatsoever for the use by any person of NIWA's information including, but not limited to, any loss or damage, whether direct or indirect.

For electronic charts and maps that can be directly downloaded from our website by a registered user, NIWA allows such user to make one single copy only, which shall not be stored or amended, or disclosed to or used by any other person than the registered user.

Current sea surface temperature (SST) data may only be used by fishers to assist them in identifying where to fish. Any other use is prohibited.

Privacy Statement

Information transmitted over the Internet is inherently insecure, with the possible exception of those pages that use encryption to protect the information during transmission. Once NIWA receives any personal information from you, NIWA will hold that information securely and will only use such information to:

  • provide you with products and services at your request;
  • charge you for provision of those products and services;
  • communicate with you regarding payment or other aspects of those products and services.

You may access and update personal information held by NIWA at any time by contacting our Web Team [ webteam@niwa.co.nz ]

Protection of Sensitive Information

Pages within the NIWA website that request or display sensitive information or login credentials (username and password) are protected using Secure Sockets Layer (SSL) encryption. Our website supports a maximum encryption strength of 128 bits, but the web browser used to view the page will determine the strength used. You can check your browser's security at Verisign, and RSA Security has introductory SSL information and some of the technical SSL details. (Note that these links do not imply endorsement of NIWA’s products, services, or security implementation by RSA Security, Verisign, Netscape, or any other third party.)

Currency Issues

All prices on the NIWA website are listed in New Zealand dollars. If charged to an overseas credit card, your bank will convert the amount charged into your local currency using an exchange rate that they have set on the day the charge is made. You can make estimated currency conversions with XE's Universal Currency Converter and similar services available elsewhere.

Goods and Services Tax

All prices on the NIWA website include NZ Goods & Services Tax (GST).

Other Sales Taxes, Import Duties, and Charges

If you are an overseas customer, you are responsible for any other sales taxes, import duties, and other charges that may be imposed in your country.

Refunds

Charges for downloaded products and information cannot be refunded.

Further Information

For further information regarding the products available on this website, or to make comments or suggestions, please contact:

Dr Michael Uddstrom
m.uddstrom@niwa.co.nz ]
Phone +64 4 386 0365, Fax +64 4 386 2153